Shipping Policy

Shipping Policy

Thank you for shopping with us! We strive to provide a smooth and fast shipping experience. Below are the details regarding our shipping process:

Order Processing

  • Orders are processed Monday through Friday, excluding holidays.
  • Orders are usually processed within 2-3 business days after purchase. Please allow additional time during peak seasons (like holidays or sales events).
  • Once your order is processed, you will receive a confirmation email with tracking information.

Shipping Rates & Delivery Times

  • Standard Shipping: 5-7 business days
    • Flat rate: $7.99
    • Free standard shipping on orders over $50.
    • Free Shipping Within The United States.
  • Expedited Shipping: 2-3 business days
    • Flat rate: $14.99
  • Express Shipping: 1-2 business days
    • Flat rate: $21.99

Please note that delivery times are estimates and are not guaranteed. Delays can occasionally occur due to factors like weather or carrier issues.

Shipping to International Addresses

We currently offer international shipping to select countries.

  • International shipping rates will be calculated at checkout based on your location.
  • Delivery times for international orders typically range from 7-21 business days, depending on the destination.
  • Any customs fees, taxes, or duties are the responsibility of the customer and will not be covered by our store.

Order Tracking

Once your order ships, you will receive an email with tracking information to monitor your package's journey. You can check the status of your shipment at any time through the carrier's website.

Address Issues

Please ensure that the shipping address you provide is accurate and complete. We cannot be held responsible for packages that are delayed or lost due to incorrect addresses. If an address error is detected after you’ve placed your order, please contact us immediately so we can correct it before shipping.

Missing or Damaged Items

We are not responsible for packages lost or damage in transit. However, if the package arrives damaged please contact us within 3 business days of receiving the order. Include photos of the damaged item & packaging for assistance

If your order is lost/ missing, please contact the shipping carrier with the tracking number for further assistance. We will work with you to resolve the issue as quickly as possible.

Returns & Exchanges

If you're not completely satisfied with your purchase, we offer hassle-free returns and exchanges. Please see our [Return & Exchange Policy](insert link here) for full details.

Contact Us

If you have any questions or concerns about your order or our shipping policies, feel free to contact our customer service team at [ro@rosimpressions.com] or [912-658-1780]. We're Here To Help!